Shipping Policy

Thanks for ordering from Sonoran Rod Company. Here's how shipping works, in plain language.

Processing time

- In-stock items (rods, reel combos, the Cerus Travel Spinning Combo, UPF hooded shirts and in-house hats) ship within 2–3 business days of your order. Business days are Monday through Friday, not counting federal holidays.

- Fish Addict collab rods (Fish Addict Casting and Fish Addict Spinning) are a special exception. Allow up to 4 weeks from the day you order for these to ship.

- Made-to-order items (graphic tees, hoodies, sweatshirts, stickers, some hats, and wildlife prints, canvases and framed posters) are printed to order by our production partner. They typically take 2–5 business days to produce before shipping, sometimes longer during busy seasons.

- Custom rod builds typically take 3–5 weeks to build, depending on part availability and design, plus about 3–5 days in transit. See "Custom builds" below.

Shipping rates

We don't offer free shipping. You'll see the exact shipping cost at checkout before you pay.

- Full-length fishing rods ship for a flat $25 per shipment within the U.S. They go in a rigid PVC tube to protect the blank and guides in transit. This is the only shipping option for full-length rods.

- The Cerus Travel Spinning Combo, UPF hooded shirts and in-house hats are carrier-calculated at checkout based on your address and package weight. The Cerus ships in its compact travel case.

- Made-to-order items have a flat rate per destination region, shown at checkout.

Carriers and tracking

We ship our in-house orders with USPS, usually USPS Ground Advantage. For carrier-calculated items (the Cerus combo, UPF hooded shirts and in-house hats), checkout may also show other USPS or UPS options, so you can choose a faster or different service if you prefer. Full-length rods ship at the flat $25 rate only. Every order ships with tracking, and you'll get a shipping confirmation email with your tracking number once it's on its way.

Orders with more than one item

Made-to-order items are produced and shipped separately from our rods and other in-house gear. If your order includes both, it may arrive in more than one package with separate tracking numbers.

Where we ship

- Rods, reel combos, the Cerus combo, UPF hooded shirts and in-house hats: U.S. addresses only.

- Made-to-order apparel, stickers and prints: available to many countries worldwide. Checkout will only show shipping options for the items that can go to your address.

- International orders: any customs duties, import taxes or brokerage fees are the buyer's responsibility and aren't included in our prices or shipping charges.

Lost, late or damaged packages

- Damaged in transit: For rods and other in-house items, contact us within 7 days of delivery at info@sonoranrods.com with your order number and clear photos of the item and the packaging. Please keep the packaging until we sort it out, because carriers may ask for it. We'll work with you on a repair, replacement or refund. For made-to-order items that arrive misprinted, defective or damaged, you have 30 days from delivery, and we'll replace or refund them at no cost. See our Return and Refund Policy (/policies/refund-policy).

- Lost or stuck in transit: If your tracking hasn't updated in several days, or the package never shows as delivered, email us and we'll look into it with the carrier.

- Marked delivered but not received: Please check around your property, with neighbors and with your local post office first. Then contact us within 7 days of the delivery date so we can open a claim with the carrier.

Address errors

Please double-check your shipping address at checkout. If you spot a mistake, email us right away. We can usually fix it if the order hasn't shipped yet. We aren't responsible for orders shipped to an address entered incorrectly at checkout. If a package comes back to us as undeliverable, we'll contact you, and we can reship it once the new shipping cost is paid.

Custom builds

Custom rods are built one at a time, and build time is typically 3–5 weeks. Half the rod price is due upfront as a non-refundable deposit that covers parts. The remaining half, plus shipping and applicable taxes, is due before the rod ships.

Amazon and TikTok Shop orders

Orders placed on Amazon or TikTok Shop ship according to the shipping options and timelines shown on that platform. Shipping questions, delivery issues and returns for those orders go through that platform's own process.

Questions?

Email us at info@sonoranrods.com and include your order number.